Skip to main content

Live Surveys

We currently have 2 live surveys:

G.P Access Survey

Your views are important. Hywel Dda Community Health Council is a patient watchdog body and we want to know about your experience of accessing your GP

We want to hear from people who have wanted to access GP services during the pandemic up until now.  We want to hear what it has been like for you.

The information you provide is totally confidential and we will not identify you.  We will use this information to report on what we hear.  We will share the report with Hywel Dda University Health Board, GP surgeries and on our website so you can see what we found in our report.  You can contact us to request a copy to be sent to you if you.  

If you have tried to access GP services during the pandemic we want to hear about how easy it was for you to get an appointment and what your appointment was like.

Some people have told us about having different types of appointment arrangements such as video appointments and telephone appointments.  We have heard that this has made life easier for some people but more of a challenge for others.

As the NHS recovers from the coronavirus pandemic we need to try and see what positive changes need to be kept because they make things easier.  We also need to hear about the changes that were not so good and need some more discussions.

You may have accessed more than one appointment during the pandemic and you can fill in this form as many times as you wish.

Is the NHS getting better after COVID and what has it meant for you?

Over the past year and more, we have seen our lives, our communities and the way we carry out our daily activities change in a way we have never seen before.

We have been in a global public health emergency situation for some time.  We know how difficult a time it has been for everyone – and particularly for people who are in the most vulnerable situations.

If you are currently receiving NHS care or have been waiting for care for some time because you need or regularly use NHS services you may be feeling very anxious and worried. 

As your NHS Patient Watchdogs CHCs across wales want to continue to play our part in reflecting peoples’ views and representing your interests in the NHS at this critical time and as the NHS attempts to recover from the pandemic. 

Use this survey to tell us about:

  • Your experience of care and/or treatment - it can be good or bad
  • How your care and/or treatment has been affected by this emergency, and how you feel about this.
  • Any suggestions you may have on how the NHS in Wales could do things differently to try to re-establish health services.

Your feedback will help make a difference

We will share with the NHS what people and local communities are telling us. This is so it can see what people think is working well and take action to make care better where this is needed - as quickly as it is possible to do so.  

Hywel Dda Community Health Council, Suite 5,1st Floor, Ty Myrddin, Carmarthen, SA31 1LP. 
Phone: 01646 697610 Email:

Hywel Dda Community Health Council welcomes correspondence in Welsh, and that corresponding in Welsh will not lead to delay